Please email firstname.lastname@example.org to place your order. Please include your shipping address and the products you wish to order including quantities, colours and sizes. Alternatively, if you know which items you'd like to order you can order via the store on our website.
UK shipping services offered: Standard Delivery advises 3-5 working days Next Day Delivery advises 1-2 working days Royal Mail Special Delivery next day by 1pm These are estimates, delays can occur. All shipping services used are trackable and insured to the full amount to ensure your order arrives safely. Micro Parcels is £4.99 Small Parcel is £6.99 example of this size is 3 sets of lycra socks or 2 pairs of feather boots, tail bag and set of 6 mane bags or up to the value of £250. Large orders start at £9.99, these will often be split over multiple parcels or whichever is most cost effective.
Dispatch times are to be expected. We advise 10 - 14 working days for dispatch on all orders due to everything being handmade to order.
Please note if you have a large order or during busy periods delays will occur.
Often orders contain several custom made to measure products which do take longer to manufacture.
You're welcome to add items on to your order at anytime however please note we can not combine orders from different people in one package.