Delivery Times

We advise 10 - 14 working days for dispatch on all orders due to everything being handmade with extra love and care... these things can't be rushed! 

Over super busy periods this may be extended but you will be notified and updated on your order regularly. 

Not all orders will require the above estimate and times are dependant on orders currently on the waiting list - please contact us if you'd like to arrange to have something by a particular date and we will do our very best to achieve this. 

If you would like to express your order to make it 3-4 working days to dispatch we can do this from an additional £15  - if you wish to use this service please contact us prior to placing your order. Some items are exempt from this service.

Economy delivery is standard should your order be small enough to use Royal Mail postal service second class is advised 2-3 working days, First class is advised 1-2 working days, Special delivery is guaranteed to be delivered by 1pm the next working day. If you require additional postal services such as special delivery please contact us prior to placing your order to arrange. Anything too large will go via courier with standard delivery estimated 3-5 days, next day delivery via courier up to 10kg can be arranged at cost - please contact us prior to placing your order. Royal Mail special delivery guaranteed before 1pm the next working day is available on order up to 2kg.

International shipping estimates vary on services available to overseas countries, delays may occur. We will do our best to advise of any changes to delivery dates. 

If you require any assistance placing your order or choosing the courier service right for you please drop us an email.

Thank you for your understanding! 

Trophy Tails x

International Orders Welcome

Please order via email hannah@trophytails.co.uk

How it works:

You will receive an invoice via PayPal for goods/services.

You do not need a PayPal account to order, you can use your all major cards via PayPal.

Please include in your email what you'd like to order and your address, this will give us a good idea of size/weight of the parcel to run a shipping quote with out courier.

ALL shipping is tracked, insured to full value and recorded delivery.

Please note: some email servers send our emails to your junk mail box, if you're waiting to hear from us we could be such in your spam folder!


COVID 19 UPDATE: 

Our standard 10-14 working days for dispatch still applies however please be advised your order may incur delays due to stockist dispatching fabrics etc and postal services taking a little longer than usual.