Delivery Times

We advise 10 - 14 working days for dispatch on all orders due to everything being handmade with extra love and care... these things can't be rushed! 

Over super busy periods this may be extended but you will be notified and updated on your order regularly. 

Not all orders will require the above estimate and times are dependant on orders currently on the waiting list - please contact us if you'd like to arrange to have something by a particular date and we will do our very best to achieve this. 

If you would like to express your order to make it 3-4 working days to dispatch we can do this from an additional £15  - if you wish to use this service please contact us prior to placing your order. Some items are exempt from this service.

Economy delivery is standard should your order be small enough to use Royal Mail postal service second class is advised 2-3 working days, First class is advised 1-2 working days, Special delivery is guaranteed to be delivered by 1pm the next working day. If you require additional postal services such as special delivery please contact us prior to placing your order to arrange. Anything too large will go via courier with standard delivery estimated 3-5 days, next day delivery via courier up to 10kg can be arranged at cost - please contact us prior to placing your order. Royal Mail special delivery guaranteed before 1pm the next working day is available on order up to 2kg.

If you require any assistance placing your order or choosing the courier service right for you please drop us an email.

Thank you for your understanding! 

Trophy Tails x

COVID 19 UPDATE: ALL ORDERS ARE LIMITED

Our standard 10-14 working days for dispatch still applies however please be advised your order may incur delays due to stockist dispatching fabrics etc and postal services taking a little longer than usual.
We are offering 10% off all orders - please enquire to receive a discount code.
Please contact us prior to placing your order via our Facebook page or email hannah@trophytails.co.uk